All inquires or questions to :
Due to excessive amounts of emails from infected computers with viruses of all sorts, we now ask that if you email us for any type of information, please provide your full name, location and full email address so we know it is a legitimate request vs spam email from infected computers and their address books.
If we determine emails to be from infected computers we will reply advising you of the problem. We cannot respond to information requests of any kind without knowing whom and where we are corresponding.
VENUS Factory & Showroom (Chicago)
8AM-2PM Central Standard Time
Monday thru Friday
After hours forwarded to phone answering system in business office. Calls after 2PM CST, weekends or holidays please leave message. Factory/Showroom phone numbers available for : general company/product information, completed harp stock availability, placing new orders, checking on production delivery time for new order or pending sales production orders, distributor locations, authorized harp road techs, misc orders and requests, visiting factory and showroom. All email is rec'd ONLY at Business Office location, please contact Business Office regarding any emails sent to Venus Harps.
Business Office (satellite location)
24 hour fax at this location 847 818 0868
All email requests are received at our Business Office email address email@example.com. Contact Business Office via email or phone for general information during/after factory and showroom hours, brochure requests, insurance statement requests for harp insurance, harp invoice balances or payments, general client questions or inquiries during or after business hours, Distributor and Vendor contacts, suppliers questions relating to Accounts Payable or Accounts Receivable, new harp order placement, new harp purchases via financing plan. Personnel employment verification and other personnel related inquiries.
Regulations: Please call the factory to make an appointment for regulation at the factory. For outside of the VENUS Factory you must contact the Techs personally. They are independents and set their own schedules and areas each year. For Kurt Berg, VENUS Factory authorized Tech, you can email at firstname.lastname@example.org. Harps under warranty must be done by the factory tech unless authorized in writing via email with Walt Jr.
W & W Musical Instrument Co.
VENUS Harps Mfg.
3868 W. Grand Avenue
Chicago, IL 60651
(for Business Office, use above address and mark
Attn: Business Office)
Business Office FAX