VENUS Factory & Showroom (Chicago)

1-773-278-4210, 773-278-4238
8AM-4PM Central Standard Time
Monday thru Friday

After hours forwarded to phone answering system in business office. Calls after 4PM CST, weekends or holidays  please leave message. Factory/Showroom phone numbers available for : general company/product information, completed harp stock availability, placing new orders, checking on production delivery time for new order or pending sales production orders, distributor locations, authorized harp road techs, misc orders and requests, visiting factory and showroom.  All email is rec'd ONLY at Business Office location, please contact Business Office regarding any emails sent to Venus Harps.

Business Office (satellite location)

1-847 818-0578  
10AM-6PM CentralStandardTime 

24 hour fax at this location 847 818 0868 

All email requests are received at our Business Office email address wvenushp@mindspring.com. Contact Business Office via email or phone for general information during/after factory and showroom hours, brochure requests, insurance statement requests for harp insurance, harp invoice balances or payments, general client questions or inquiries during or after business hours,  Distributor and Vendor contacts, suppliers questions relating to Accounts Payable or Accounts Receivable, new harp order placement, new harp purchases via financing plan. Personnel employment verification and other personnel related inquiries.

NOTE: All Factory Tech Road Regulation trips to be scheduled via Business office either via mail, phone or email.  If via mail, address to general factory address in Chicago, Attn:  Business Office/regulations. See our regulation schedule HERE.

W & W Musical Instrument Co.
VENUS Harps Mfg.
3868 W. Grand Avenue
Chicago, IL 60651

(for Business Office, use above address and mark
Attn: Business Office)

Business Office FAX
1-847-818-0868
24 Hours

E-Mail Address

All inquires or questions to :
wvenushp@mindspring.com

SPAMBLOCKER: Due to the high number of spam emails received on a daily basis we were forced to employ a spam blocker. As a result you will receive a notice of its use on your FIRST email sent to us. Follow the directions from the spam blocker and your email will reach us without problems. Once your email address is added to our accepted address list you will not receive the spam blocker notifications.

For specific individuals please mark to their attention in the Subject line prior to subject title - email will be forwarded to their personal accounts. 

Email for W&W/VENUS employees sent to our business office email address will not be forwarded to employees unless it is business related. Please use their personal email addresses.